Working as an attorney for nearly 20 years, Andrew Barovick is very familiar with consumer protection, a set of laws put in place to ensure free trade, and also to protect consumers from various corporate wrongdoings. The FTC offers a substantial amount of information instructing consumers on how to protect themselves, and also how to file a claim when a business breaks the law. Attorneys like Andrew Barovick know the importance of filing a claim, both to get justice for the consumer, and to hold an unprofessional or unscrupulous company accountable for its actions.
Complaints can be filed for a multitude of reasons and may relate to billing, poor service, deceptive practices, or fraud. Before filing a claim, it’s important to collect any documentation you have of the incident or experience, including receipts, e-mails, or contracts. After this is done contact the company in question, and see if they can resolve your issue. If they cannot, or will not, it is time to get a third-party involved, such as a local consumer protection office, the BBB, or if all else fails, a federal agency.
If none of these options give the consumer results, it may be appropriate to take some form of legal action. The consumer always has options when seeking the best in business practices, and should always go through the proper channels to best ensure these fair practices continue.